Age requirements:

Minimum age 19 years + been holder of driving licence for at least one year.
Young driver supplement (19-25 years of age): €10/day maximum €300.
There is no maximum age applicable to this booking, you simply need a valid driving licence and National Identity Card (DNI)/passport.

International driving license:

If you do not have a European Union driving license, together with your original driving license you must also present your international driving licence to rent a vehicle.

Additional driver:

Second driver supplement: €7/day, minimum €18, max. €70 per rental.

Third driver supplement €1/day minimum until reaching the maximum €30, without going over this amount.

Maximum number of additional drivers per rental: 3

Payment:

It is necessary to have a credit card (Visa or Mastercard) in the name of the main driver when you collect the vehicle. Credit cards not in the driver’s name or American express shall not be accepted.

Cover:

You can take out OK PREMIUM COVER coverage which removes the excess. This starts at €20.00/day, varying according to the category. Cover also includes 24-hour road assistance and possible damages to wheels, windows, bodywork and paint.
If you do not want to take out OK PREMIUM COVER, it is compulsory to leave a minimum excess of €600 and maximum of €3,500 on a Visa or Mastercard credit card, depending on the category chosen.

All vehicles include the charges agreed on the fare, partial exemption of liability for damage to vehicle integrity (CDW), local tax, limited mileage.

Mileage:

In the Balearic Islands: unlimited during the rental period.

In the remaining permitted territories: 300km per day within the lease period, up to a maximum 3,000km. Only if this is exceeded or the vehicle is used once the Contract has been concluded, will an additional €0.40/km, including VAT be charged.

Fuel policy:

Full/Full: At Check-Out, OK Rent a Car undertakes to hand over the vehicle with the fuel tank full; the customer must also return the tank full at Check-In.

Outside opening hours:
Returning the vehicle outside of office hours (7:00 am to 10:00 pm) will include an obligatory surcharge of €40 per service. Opening hours may vary depending on the office. Check in our office section.

Driving in another country/ other islands:

Balearic Islands: We offer Lessees the option of returning the Vehicle to company facilities (only in the Balearic Islands) other than where he/she signed the Contract (One Way Fee), in the same period and terms stipulated in the specific conditions of the Contract. The Lessee must pay €290 for facilities located on islands other than where the Vehicle was rented.

Rest of Spain (except the Canary Islands and Ceuta): The car can be driven in Andorra and Portugal provided that it was rented in one of the offices on Mainland Spain and the car is returned to the same office it was picked up in.

Please note that some of our vehicles have geolocators. Any detection that they have travelled outside of the permitted area will be considered a breach of contract, resulting in a fine for the lessee of €250 payable to the lessor, who may take the pertinent legal action.

GPS:

€6 per day, minimum and €12 maximum. €120 per rental period.

Fine handling charge:

Fine handling: €50. This fee shall be charged should a traffic fine be received during the rental period, e.g. speeding or parking fines. Please bear in mind that this charge does not cover payment of the amount of the fine.

Damage administration charge:

Damage administration charge: €50.

Others:
The booking must be in the name of the main driver.

Please bear in mind that we do not allow extensions. In this event, a new contract at website prices shall be opened.

The rental booking is not necessarily linked to a specific vehicle (make-model, colour, fittings, etc.) but to a group of vehicles with similar technical and habitability conditions. The vehicle shown in the Booking Receipt can be replaced by a similar car depending on the cars available in the local office.

In the event of accident or damage to the vehicle, you must immediately contact OK RENT A CAR, in addition to completing the corresponding Accident Report.

Cancellation policy:

All cancellations must be made in writing to the following e-mail address: info@okrentacar.es, indicating the booking number in the subject. No amount shall be refunded from the booking made, except for reasons of force majeure (natural catastrophe, wars, terrorist attacks, death or sudden serious illness of the Lessee, his/her parents, siblings or children), which is reliably certified to the aforementioned addresses.

Read the general conditions here.

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